Privacy Policy

1. Introduction

MasterMinD AI ("we", "us", "our") is a web design and AI automation service operated by The Twin Titans Ltd (RC 8177973), registered in Nigeria. We build AI-powered websites, chatbots, and automation tools for businesses worldwide.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (mastermidai.com.ng), use our services, or communicate with us.

2. Information We Collect

Information you provide

• Contact details: Name, email address, phone number, and business name when you submit our contact form, chat with our AI assistant, or reach out via WhatsApp.
• Project information: Business details, website requirements, and preferences shared during consultations or project briefs.
• Payment information: We do not store card details. Payments are processed through PayPal or other third-party processors.

Information collected automatically

• Usage data: IP address, browser type, pages visited, and time spent on our site via analytics tools.
• Cookies: We use essential cookies for site functionality and analytics cookies to understand visitor behavior.

3. How We Use Your Information

• To respond to inquiries and provide quotes/proposals
• To deliver and maintain our web design and AI services
• To send project updates, follow-ups, and relevant communications
• To improve our website, services, and customer experience
• To comply with legal obligations and protect against fraud

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Hosting platforms, email providers, and analytics tools that help us operate our business
• Legal authorities: When required by law or to protect our rights and safety

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at proposals@mastermidai.com.ng.

7. Cookies

Our website uses cookies for essential functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect some features of our site.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., PayPal, WhatsApp). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: proposals@mastermidai.com.ng
• WhatsApp: +234 707 976 4967
• Website: mastermidai.com.ng